TEAM EEI uses a custom-built headset by Plantronics for our customer service or office administrative positions. This quality headset allows for privacy of the caller in addition to no one in the general area to hear the data being accessed by the low vision or blind employee. This item is great for small or large call centers, any office setting and for the individual who is working from home. This headset has two ear pieces-
One side of the headset will connect to your desktop telephone or directly into your computer via a USB connection. If you are using a landline type of telephone, an amplifier connection may be required. (The type of connection you will need is to be determined by the type of telephone system you
are accessing and your telephone needs and abilities.) The other side of the headset has an ear piece that is connected into your computers audio jack. This will allow the screen-reading program to be heard out of one ear, while the other ear is listening to the customer from the telephone side of the headset.
Think about that for a minute...
This simple headset allows anyone dealing with people the ability to utilize a computer with a screen-reading program and a need to communicate via telephone. Use the link below to contact us for further details and pricing.