EEI Services

TEAM EEI. (EEI) offers a variety of services to our customers. Please feel free to contact us on pricing and services not listed in this document.

TRAINING

EEI offers a wide variety of training and instructional services. These areas of professional training range from one-on-one to group trainings in our office. Everything from basic computer skills to the more advanced procedures and tasks. This training is a necessity for vocational placements and success with the high technology of today. This training can be done at the client's home, our classroom or at their place of employment. Training can encompass everything from computer skills with a variety of systems including various versions of the Microsoft Windows operating system to basic word processing skills. Database access and utilization to spreadsheet and e-mail and Internet communications can all be trained and customized for each consumer of EEI.

Quite often there are many tasks that need to be accomplished during a typical workday. We encourage and teach multi-tasking as a standard method in being able to allow our consumers to be comfortable in more than one environment at any one time.

JOB COACHING

Our job coaching services will assist our clients during their first few weeks of training and placement on a new job. We feel this support for the client as well as the employer allows time for the new employee to become familiar with their new environment and job requirements and will instill confidence in their abilities. This attention also relieves the employer from any one on one attention needed for that new employee.

Time is taken to familiarize the client with their new surroundings, mark and label anything necessary the client needs (from telephones and time clocks to signs and break rooms) and overall allowing the client to feel comfortable in their new setting.

Our job coaching services do not stop once the client is working and comfortable with their new position. We will continue to monitor and support the new employee until we feel they are doing the best they can. When the employer notifies us as to the client's success and competency, we still make occasional follow up visits and communications to check on the status and overall situation.

EVALUATIONS

Our one-on-one skill and competency evaluations allow us to get familiar with an individual's specific needs and an idea of exactly what their computer skills are at this time. An extended evaluation period can be arranged in order to monitor a person's ability to recall new instruction, practice basic skills in a mock setting such as simulating a "Customer Service" type of environment.

Skills testing is very important so both the client and their Counselor will know the persons abilities before they start their vocational pursuit. Detailed testing can be arranged in areas from word processing, e-mail and Internet communications to database utilization, spreadsheet access to adaptive software knowledge. If training is necessary in order to bring the client up to a competitive level of computer utilization, then an individual training program can be started upon the authorization and approval from all necessary parties.

WORKPLACE EVALUATIONS

Knowing each work site and place of employment is different, we have the ability to evaluate your setting, type of equipment being utilized as well as make the proper recommendations, if any are needed. Training classes and pre-employment materials can be examined to determine what might possibly need conversion into a useable format for the potential employee. Occasionally, Braille or large print maybe necessary for the new employee to access work related materials and manuals. Quite often the manuals and training materials are available in a computerized format that can be accessed by the consumers choice of adaptive software.

For further information on any of these services, please contact William Estrada at:

William@teameei.org

or feel free to call us at (303) 893-2065.

JOB PLACEMENT & JOB SEEKING SKILLS

TEAM EEI. (EEI) also offers complete job seeking and placement services. These services range from discussing the clients current and future career goals and objectives to simple resume creation. This is also enhanced by trying to ensure that the client has the skills and/or prior work history to persue their new career goals.

Our team effort approach and philosophy in our job seeking area of service is quite unique. We at EEI feel that if the client does his/her part of a job search, then it can only be enhanced by an organization such as EEI giving and offering their support in areas that the client cannot provide. Areas such as weekly job leads, faxing and resume support in addition to the completion of paperwork and application submission if necessary. We strongly encourage our consumers to work hard and as independently as possible in this area and then offer each individual the special assistance they may need at any time.

Our services for job seeking skills can cover a wide range of service areas. Our group job seeking meetings can offer great support for the individuals who would like to discuss specific job seeking situations or concerns with others. We can also assist with specific areas such as: individual interviewing skills, preparing for an interview, dressing for the job or specific interview and many other job search related topics.

Many companies today are only taking work applications that are being submitted via the Internet from the company's web site. EEI can assist all of our consumers with these web based only applications to those who need this specific service. Many of these web sites are not easily accessed or browsed with adaptive software, so in order to submit an application in these situations we can meet with the consumers who need this individual type of help. We are continuously adding web page addresses and different web sites to our lists of places that our consumers can submit their applications as needed.

TRANSCRIPTION SERVICES

An additional support feature we offer is the ability to take most types of training materials and manuals and convert them into the proper format for the new employee. Your training or reference materials can be reproduced with your approval; from having them retyped in larger print, to then taking them directly from a computer file and then into the necessary format. From Braille and large print to computer files, we want the new client to get the same information as the rest of your new employees receive. (Special formatting and graphics cannot be translated into the Braille format so some items may not be easily accessed in this format.)

CUSTOM CONFIGURATIONS

Knowing that each work place and individual is different allows us to modify and customize most adaptive types of hardware/software for our consumers. The customization of the adaptive equipment necessary can range from simple installation and setups to custom scripting and macro creation in order to access various data from the computer's screen.

When the set up is complete, training and orientation to the adaptive equipment is then provided to the new employee and the employer if required. Custom scripting and configurations may require some additional support and training from EEI due to their complexity and overall level of unique accessibility.

Our professional training services or job coaching abilities are then implemented to continue the overall training and support of the new employee.

EQUIPMENT

Most of the adaptive equipment needed can be purchased directly from EEI. Since there are such a variety of manufacturers, models and various assorted variations, some of these items may need to be ordered. Ask us for more specific details if necessary.

EQUIPMENT PURCHASES

New computer equipment and most adaptive equipment can be purchased directly from TEAM EEI. (EEI). Our competitive pricing on custom computer configurations allows us to ensure the stability of all hardware/software and to maintain our typical one-year on site warranty. ( Warranties may vary depending upon specific equipment and manufacturers.)

TECHNICAL SUPPORT

TEAM EEI. (EEI) also offers computer technical support. This support can range from the restoration of a crashed hard drive, to the replacement of a motherboard to simply getting rid of pesky viruses. Routine maintenance and system updates can also be taken care of by our EEI technical staff.

The high level of knowledge and unique area of adaptive software and hardware is one of our specialties. Often times there are many conflicts with adaptive software running properly on the complicated computers that are being used today. The EEI technical staff can assist you in most areas of trying to allow your highly sophisticated software to run it's best on your machine, allowing you to focus on system functions and operations and not on troubleshooting constant problems.

Call us at (888) 832-6334 or (888) Team EEI to discuss your specific needs or concerns, or Tech questions at:

E-MAIL ADDRESS: techsupport@teameei.org